1. Who we are
Two Tone Running is operated by Dave Burnell and provides running coaching, one-off training plans, runner-specific strength & conditioning, 1-to-1 sessions and access to the Two Tone Running athlete app.
For data-protection questions or requests, contact dave@twotonerunning.co.uk.
2. What this notice covers
This notice applies when you use the Two Tone Running website or athlete app, contact us, request a 1-to-1 session, buy a one-off service, or take part in ongoing coaching.
3. Personal information we may collect
- Identity and contact details: name, email address, telephone number and postcode/meeting area.
- Coaching information: running history, goals, events, availability, preferred units, training paces, session feedback and completed training.
- Health-related coaching information: injuries, pain, niggles, soreness, recovery information and similar details you choose or need to provide for coaching purposes.
- App information: check-ins, messages, training-plan information, workout feedback, progress and account/profile settings.
- Purchase information: product/service purchased, payment status, amount, date and Stripe transaction/customer identifiers. Two Tone Running does not need to receive or store your full card number.
- Technical information: basic device, browser, app diagnostics and security/error information where needed to operate, protect and troubleshoot the service. Public website forms also use a one-way hashed anti-abuse identifier derived from connection/browser information for short-term submission rate limiting; the raw rate-limit identifier is not displayed to the coach.
4. Why we use your information and our lawful bases
| Purpose | Typical information | Lawful basis |
|---|---|---|
| Respond to enquiries and 1-to-1 booking requests | Contact details, postcode, goal and requested session information | Steps at your request before entering a contract, and legitimate interests in responding to enquiries |
| Provide coaching, plans, S&C and app services | Profile, training, goals, availability, messages and feedback | Performance of a contract |
| Take and administer payments | Purchase and transaction information | Performance of a contract and legal/accounting obligations |
| Operate, secure and troubleshoot the website/app | Technical diagnostics, errors and account information | Legitimate interests in providing a reliable and secure service |
| Maintain business, tax and complaint records | Relevant transaction and correspondence records | Legal obligation and legitimate interests in administering and defending the business |
5. Health information and explicit consent
Information about health, injury, pain and niggles is special-category personal data. Where Two Tone Running relies on your explicit consent to process this information, the consent request is kept separate and describes the purpose of the processing.
Health-related information is used only where relevant to coaching, exercise selection, training adjustments, safety conversations or responding appropriately to information you provide. It is not used for advertising.
6. Who we may share information with
We use service providers only where reasonably necessary to operate Two Tone Running. These may include:
- Stripe for payment processing and payment records;
- Supabase for athlete-app authentication, database, secure website-form intake and related app services;
- IONOS and related hosting/email infrastructure used to host or deliver Two Tone Running services;
- email, IT, security or professional advisers where reasonably necessary; and
- public authorities where disclosure is required by law.
We do not sell personal information to advertisers.
7. International processing
Some technology suppliers may process or support information from outside the UK. Where UK data-protection law requires safeguards for an international transfer, we aim to use an appropriate legal mechanism such as UK adequacy regulations or approved contractual safeguards.
8. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. The criteria used include:
- whether your coaching or purchased service is still active;
- whether information is still useful for delivering or reviewing your programme;
- the sensitivity of the information, particularly health-related information;
- legal, tax and accounting record-keeping requirements;
- the need to resolve complaints, payment queries or potential legal claims; and
- whether you have requested deletion and there is no overriding reason to retain the information.
Where information is no longer needed, it should be deleted or anonymised.
9. Your data-protection rights
Depending on the circumstances and lawful basis, you may have rights including access, correction, erasure, restriction, objection and data portability. Where processing is based on consent, you can withdraw that consent.
Your right to object: where personal information is processed on the basis of legitimate interests, you may object to that processing. We will consider the circumstances and any compelling legitimate grounds for continuing.
To exercise a right, email dave@twotonerunning.co.uk.
10. Complaints about your information
Please contact Two Tone Running first if you have a concern so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO). Information about raising a concern is available at ico.org.uk.
11. Cookies, local storage and similar technology
The public Two Tone Running website is designed without advertising or behavioural-tracking cookies. The athlete app may use local browser storage, service-worker caches and similar technical storage where needed for login state, app operation, preferences, resilience and diagnostics.
If non-essential analytics or advertising technology is added in future, this notice and any required consent controls will be updated before that processing is relied on.
12. Children
The standard online services are intended for adults. Coaching for anyone under 18 should only be arranged directly with appropriate parent or guardian involvement and any additional safeguarding arrangements required for that service.
13. Changes to this notice
This notice may be updated when Two Tone Running changes its services, suppliers or data practices. The date at the top of the page shows the latest published version.